Justinah Raphael-Ojo

Professional Portfolio

Skills

Core Competencies

Data AnalysisData VisualizationDatabase ManagementProblem SolvingCritical ThinkingProject Management

Technical Skills

SQLMicrosoft ExcelMicrosoft PowerPointTableauPower BIGoogle Looker StudioPython

About

I am a creative, industrious, result-oriented and solution-driven Data Analyst with excellent data analysis and database management skills gained through experience across multiple industries. Passionate about creating data-driven business solutions and offering training on core data analytics and business intelligence analysis to empower organizations to make data-driven decisions for business growth.

Experience

Data Analyst

Huawei Technologies

January 2018 – January 2022

Provided daily, weekly and monthly KPI analysis and identified key areas of improvement to the senior management through data analysis
Designed, co-developed and maintained MTN enterprise project database to facilitate successful automation of operations and reporting process
Increased MTN enterprise network for regional and state availability MTTR from 65% to 96% through data-driven insight for effective network monitoring
Designed intuitive dashboards and reports for business intelligence and decision-making
Supervised and managed the help desk and surveillance team operations
Performed predictive data analysis for network and business performance forecast
Ensured OWS data align with quality team data on a daily basis
Liaised with stakeholders and the Project team to get reports and analysis requirements
Identified gaps in the network and broke down into regions and state analysis
Analyzed pattern and trends in datasets and defined new data collection and analysis process
Analyzed and managed the team weekly performance

NOC Engineer

Huawei Technologies

January 2018 – January 2018

Daily network monitoring using NETBOSS
Received escalation from Customer via mail and phone calls
Collaborated with the customer service engineer on site
Booked ticket and escalated the trouble ticket to back office Engineer for resolution and followed up till the issue is resolved

Data Analyst/Operations Manager

MC Emtol Consulting Company

January 2022 – Present

Developed, implemented, and reviewed operational policies and procedures that govern network surveillance team operation
Designed, developed and maintained IHS project database to facilitate successful automation of operations and reporting process
Trained and supervised technical network surveillance team on effective data-driven operations
Designed report dashboard for monitoring business performance and decision making
Identified business opportunities for the company through business insights from data
Defined new data collection and analyzed patterns and trends in datasets
Developed report automation using Microsoft Excel, MS SQL and Power BI
Performed quality control and monitored operation KPIs
Managed and liaised with both internal and external stakeholders to ensure successful project delivery

Skills

Core Competencies

Data AnalysisData VisualizationDatabase ManagementProblem SolvingCritical ThinkingProject Management

Technical Skills

SQLMicrosoft ExcelMicrosoft PowerPointTableauPower BIGoogle Looker StudioPython

Education

Bsc, Meteorology

Federal University of Technology, Akure

January 2015

Justinah Raphael-Ojo

Skills

Core Competencies

Technical Skills

About

Experience

Data Analyst

NOC Engineer

Data Analyst/Operations Manager

Skills

Core Competencies

Technical Skills

Education

Bsc, Meteorology

Certifications

Data Analyst/Operations Manager

Applied Data Science II: Machine Learning & Statistical Analysis - WorldQuant University

Applied Data Science I: Scientific Computing and Python - WorldQuant University

Excel Crash Course - Corporate Finance Institute(CFI)

Certificate of Applied Knowledge and Expertise in Data Analysis and Business Intelligence - Digital Bananas

Excel Essential for Reporting - Dbrown Consulting